A big tombola welcome
A big tombola welcome
What a rewarding month June was! It’s been great to see so many new faces joining us, and to see so many teams expanding.
At tombola we run group Inductions every month to welcome all our new starters and over the last 6 months we have had around 90 people join an induction! In June we had so many people that we had to cover this over two separate sessions.
We really try to make our inductions as informative, but fun as possible. Here’s a snapshot of what we cover and the teams who cover all things tombola.
Ops Support team
Our Ops Support team give regular support to everyone throughout our business on a daily basis. When someone new joins us the team are on hand to help, whether that's setting up teams, emails, systems etc, basically making sure everyone is ready to go from day one.
The HR team are usually one of the first teams that anyone will speak to when joining us. On top of sorting contracts, carrying out employment checks and setting people up on internal intranet & HR system, the HR team is also on hand to answer questions from new starters and managers in the run up to someone’s first day. The team host a session for our new starters covering who’s who in our people team, as well as some of our great benefits and perks.
Learning and Development
Our Learning and Development team give our new starters a run down of all thing's tombola covering; our brand, our history, our values, the structure of our departments and much more.
Safeplay at tombola
Responsible gambling is at the heart of everything we do at tombola so it's important to us that everyone gets to hear from our Safeplay team as soon as they join. Our new starters are introduced to our tools and features, the importance of Safeplay, the impact this can have on our players and why our teams do what they do.
FY22 plans and tombola’s strategy
Our COO James comes along to every induction to host a meet and greet with the group. He also talks through the FY22 plans and our strategy. This helps everyone understand our business objectives and the part we all play in achieving our goals.
An introduction to tombola arcade & tombola bingo
Our bingo & arcade teams join us to give our new starters a taste of what our games look like. We’re also introduced to the structure of the teams, important terminology, our brand values and where we sit in the market.
Our Infosec team come along to make sure our new starters have a solid understanding of all things Information Security and help people know what to do and where to go if they notice anything suspicious.
An hour in the life of a Chat Moderator
Everyone who joins us gets the chance to spend some time with our chat team and experience what it’s actually like to be a Chat Moderator. It’s a great opportunity for everyone to see what our player community is like, how we interact with them and the work that goes on behind the scenes.
We’re always reviewing and finding ways to make the tombola induction experience a great one for everyone that joins. The feedback we receive from our new starters, plays a crucial part in paving the way for any changes or enhancements we make to our induction programme.